Cancellation & Refund

Refund Policy:

• Full Refund: If a booking is canceled 48 hours before the check-in date, the customer is eligible for a full refund of the booking amount.
• Partial Refund: If a booking is canceled within a shorter period before the check-in date or if the booking was made under a non-refundable rate, the customer may be eligible for a partial refund, with a deduction for a cancellation fee or a percentage of the booking amount.
• No Refund: In some cases, particularly for bookings made under non- refundable rates or during peak seasons, there may be no refund available for cancellations.

Cancellation Policy:

• Free Cancellation: Customers may be allowed to cancel their bookings free of charge 48 hours before the check-in date.
• Cancellation Fee: If a booking is canceled after the free cancellation period has expired, the customer may be subject to a cancellation fee, which is deducted from the refund amount.
• Non-Refundable Rates: Some bookings may be made under non- refundable rates, meaning that no refund is available for cancellations, regardless of when the cancellation occurs.